Digital employees that do the work in your enterprise applications, with your people in control.
Tenured by Ignite9 provides digital employees for enterprise applications: production support, modernization and compliance. They work in SAP and the systems around it with their own sign-in, build and test each change in development, and hand it to your people to approve and deploy.
Tenured’s capabilities are delivered through design-partner engagements: scope and timing are confirmed when we scope your work.
WORKS IN THE SYSTEMS YOU ALREADY RUN
- SAP S/4HANA
- SAP ECC
- SAP Concur
- SAP Ariba
- Salesforce
- Workday
- Oracle
- ServiceNow
- Jira
- Microsoft Teams
- Slack
System names describe compatibility only. Tenured and Ignite9 are not affiliated with, sponsored by or endorsed by their owners.
WHAT TENURED DOES IN YOUR SYSTEMS
Work you can check at every step.
Your ticketing system stays the record
Two-way ticket sync with ServiceNow and Jira: Tenured reads new tickets in, and writes its progress and resolution back where your people already look.
It reads before it changes anything
In SAP, digital employees open screens and tables in display wherever they diagnose. Outside your development system they refuse to save, post or release; the one step they take there is importing the transport your requester approved into QA.
Every change carries its proof
Your requester approves on the transport Tenured read itself, the unit test before and after, and the rollback values.
Every object has its evidence
Tenured Code Remediation keeps an evidence ledger per object: what was found, what was fixed, what was checked and what still needs a person.
Every step is on the record
Each action with an effect, each approval and each decision goes on a tamper-evident audit trail your auditors can export and verify.
THE PROBLEM
Enterprise applications run on handoffs, and handoffs are where work stops.
Tickets bounce between teams
A problem in one application starts in another. Each team checks its own part, and the ticket waits in between.
Approvals happen on descriptions
People sign off what was described, not what was built and tested, and the evidence is scattered when an auditor asks.
Custom code nobody wrote down
Programs outlive their authors, and every upgrade, merger or mandate starts with working out what the code does.
Deadlines set by others
E-invoicing mandates, maintenance dates and quarter close arrive on dates your team does not choose.
THE PLATFORM
One governed digital employee, across your applications.
- 01
Digital employees that work in your applications
Each digital employee has a role, a manager and its own sign-in, and works in SAP, Salesforce, Workday and the systems around them under the authorizations your teams grant.
Read more - 02
A governed flow, with production in your people’s hands
Every change is built and unit-tested in development. Your requester approves the move to QA on the proof, the person who tested approves the tested change, and your IT team deploys it to production.
Read more - 03
Machine routes before screens
A connected vendor MCP server or API comes first; SAP transports and tables are read through the system’s SOAP-RFC service, and screens are the fallback.
Read more - 04
Evidence and audit for every step
Each look-up has its reference, each change its proof, and each action with an effect its place on a tamper-evident audit trail.
Read more
WHAT MAKES TENURED DIFFERENT
Built into every digital employee, not added on.
SOLUTIONS
Production support at the core. Named offerings beside it.
THE CORE
Production support
SAP tickets worked across the process, fixed in development and handed over tested
Read moreEnhancements and development
Enhancements and configuration changes, made in development and approved on the proof
Read moreImplementation projects
Company-code rollouts and configuration projects, one tested change at a time
Read more
TENURED OFFERINGS
Tenured Code Remediation
Custom code moved to S/4HANA and clean core, with evidence for every object
Read moreTenured E-invoicing
E-invoicing mandates in SAP DRC, worked back from the law’s date into a tested change
Read moreTenured In-house Banking
In-house banking in SAP, designed from your company codes and configured in development
Read moreTenured Mergers & Divestitures
Two estates’ custom code compared, and a divestiture’s boundary traced through the code
Read moreTenured Archivist
Documentation for your own custom code, written from the code and citing it
Read more
SECURITY AND CONTROL
Your people keep the authority. Tenured keeps the record.
A data boundary you set
For each class of data, your administrators decide whether a model may receive it, in which regions and in which kinds of destination, and Tenured checks it before every model call.
Approvals with segregation of duties
Whoever builds a change never approves it, and four-eyes applies to sensitive settings in organizations of more than ten people.
Credentials never reach a model
The passwords, keys and tokens Tenured uses stay out of what a model is sent, and bank account numbers are masked in what people receive.
One switch pauses everything
An organization-wide pause switch stops digital employees’ work, and changes stay inside your approved windows and outside blackout periods.
We do not claim SOC 2, ISO 27001 or any other certification; we walk your security team through the controls instead.
Security, data and hostingLET’S BUILD WHAT’S NEXT
Your next chapter.
With intent.
Bring us a workflow, an integration challenge,
or a vision for your enterprise.
Start a conversation about scope and availability.
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